Case Study: UCLA Health improves nurse hiring and retention with Incredible Health

Nurse Hiring and Retention at UCLA Health

UCLA Health, one of America’s top hospital systems, needed a better way to support nurse hiring and retention while improving workforce stability, staff well-being, and career satisfaction. In partnership with Incredible Health, UCLA Health explored strategies to address burnout, overtime, flexible staffing, and professional growth for nurses.

Incredible Health helped shape a nurse workforce strategy centered on recognition, flexible scheduling, proactive planning, education, and career advancement. The discussion emphasized using in-house float pools, cross-training, and data-driven staffing to reduce overtime and improve retention, though the case study does not provide a specific numerical outcome.

UCLA Health

Karen Grimley

Chief Nursing Executive