Case Study: PHC Group achieves faster, self-service BI and reporting with Incorta

PHC Group cuts query times from hours to seconds with Incorta

PHC Group, a large healthcare conglomerate, faced challenges with siloed data access across its disparate ERP and CRM systems like SAP and NetSuite. This led to inefficiencies, a lack of agility, and eroding confidence in data accuracy due to manual extraction processes. The company sought to unify its data sources to gain better insights and reduce its reliance on costly consultant support. They chose the Incorta operational lakehouse platform to modernize their BI and reporting.

The solution implemented by Incorta streamlined data access and replaced legacy applications and manual Excel reports. It acted as both a storage and analytics engine, enabling self-service reporting for business users through its user-friendly interface and Excel plug-in. This empowered PHC Group's teams to perform their own analysis and freed the IT department to focus on innovation. According to their BI Lead, Incorta allowed them to "do more with less," reducing the need for technical expertise, lowering maintenance costs, and cutting implementation time. Query times for massive datasets were slashed from hours to minutes.

PHC Group