Case Study: James Avery Artisan Jewelry achieves self-serve, daily-refreshed insights with Incorta

James Avery Artisan Jewelry cuts reporting wait times from a week to daily with Incorta

James Avery Artisan Jewelry, a vertically integrated jewelry retailer, faced significant challenges due to its reliance on a small IT team for all reporting and analytics. This created a bottleneck, with every request leading to a backlog and forcing business users to rely on manual, error-prone Excel workarounds. The company needed a self-service solution to empower its teams and provide a single source of truth for its complex data spanning procurement, supply chain, and retail.

By implementing the Incorta analytics platform, James Avery enabled business users to build and explore their own dashboards. Utilizing pre-built accelerators for Oracle ERP, the supply chain team deployed a new inventory readiness dashboard in under three weeks. As a result, reports that once took a week to compile are now refreshed daily, the IT backlog has been cleared, and the company has established a foundation for advanced analytics. Incorta provided the tools for faster, more confident decision-making across the organization.

James Avery Artisan Jewelry