Case Study: neoleap achieves real-time customer insight and fraud detection with Incorta

Detecting fraudulence and improving operations with intuitive dashboards, automated reports, and fraud alerts

neoleap partnered with Incorta to improve data access and analysis across diverse sources, addressing the challenge of tracking customer transactions, behavior, and business performance in real time. The company also needed better visibility into spending patterns, KPIs, and fraud risks to support faster decisions and stronger customer engagement.

Using Incorta’s centralized analytics platform, Spark Graphframes, and user-friendly dashboards, neoleap streamlined information retrieval, gained real-time KPI control, and built automated alerts for suspicious activity. The results included more accurate transaction tracking and a 56% success rate in identifying and stopping reported fraudulent accounts, helping neoleap better control expenses, costs, revenue, and fraud.

neoleap

Yasser Zalah

Director of Data Management Office