Case Study: TikTok achieves fully automated age verification at global scale with Incode

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Preview of the TikTok Case Study

TikTok verifies 18M+ users a year with Incode

TikTok, a global social media platform, faces the challenge of verifying the age of its massive user base to comply with diverse and strict international regulations. Manual review processes were untenable due to scale and privacy concerns. To solve this, TikTok partnered with Incode to implement its fully automated Identity Verification and Age Verification products.

Incode's solution provides a configurable, automated flow that captures a user's ID and selfie, checks for liveness, matches the two, and confirms age without any human reviewers. This process is private, exposing minimal personal data. The results are significant, with Incode enabling TikTok to verify the age of over 18 million users per year efficiently and at any volume, all while maintaining user trust and regulatory compliance.


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