Case Study: Tenant Inc. future-proofs self-storage rentals with Incode

Tenant Inc blocks 0K+ fraudulent sessions with Incode

Tenant Inc., a vertical SaaS platform modernizing the self-storage industry, faced the challenge of digital transformation in a traditionally offline sector. Operators were skeptical of remote rentals due to fraud concerns, and the company needed a secure, web-based identity verification solution that would build operator trust without creating friction that could cost them renters. To address this, they turned to the vendor Incode for its identity verification services.

Incode provided a seamless, API-based Identity Verification solution that allows renters to confirm their identity at checkout with a selfie and driver's license, entirely within a web browser. The solution auto-fills forms, offers the choice to verify online or in-store, and uses biometric face matching against government records where possible. By implementing Incode, Tenant Inc. has successfully future-proofed its business, blocking thousands of fraudulent sessions and positioning itself as an industry leader ready for potential regulations, all while maintaining a high-conversion, low-friction rental process.

Tenant Inc