Case Study: Plano Police Department achieves streamlined incident management with Rhodium Incident Management by Incident Response Technologies

Plano Police Department - Customer Case Study

The Plano Police Department and Plano Department of Emergency Management faced challenges with sharing critical information during incidents, as they were tied to a single person inputting data and needed better tools for inter-departmental planning during major events and emergencies. They turned to Incident Response Technologies, Inc. and implemented their Rhodium Incident Management solution to address these issues.

By deploying Rhodium, Incident Response Technologies provided a platform that allows all users to view and update information simultaneously, creating a common operating picture for enhanced situational awareness. The solution was used to manage SWAT callouts, large public events, and the response to an EF4 tornado, enabling the customer to manage events with a fraction of the personnel normally required while improving collaboration and planning efficiency.

Plano Police Department

Fred Garcia

Detective