Case Study: Wing It On! achieves 13.18% digital revenue growth with Incentivio

Wing It On! has increased digital revenue by 13.18% without manual intervention using our intelligence suite of ML and AI!

Wing It On!, an emerging restaurant chain known for its wings, sought to enhance its digital customer experience and drive revenue without manual intervention. They partnered with the vendor Incentivio to find a more robust, all-in-one platform for online ordering, loyalty programs, and customer engagement.

Incentivio implemented its platform, which included a machine learning-powered upsell recommendation engine and a Guest Journey feature for churn management. This solution allowed Wing It On! to automatically increase average check sizes and proactively win back at-risk customers. As a result, Incentivio helped the brand increase its digital revenue by 13.18% and recover $55,000 of at-risk revenue.

Wing It On!

Justin Egan

Co-founder, and CMO