Case Study: St. Louis Bar & Grill boosts digital sales by 66% with Incentivio

St. Louis Bar & Grill found a reliable partner that could grow with them in Incentivio and since switching they've increased digital sales by 66%

St. Louis Bar & Grill, a Canadian restaurant franchise, sought to improve and streamline its digital guest experience to grow beyond the $4.1M in annual online sales it was generating with its previous enterprise-focused online ordering provider. They partnered with the vendor Incentivio to find a more nimble and growth-oriented solution.

Incentivio provided a platform that worked closely with the restaurant chain to accommodate their needs. The solution drove a 66% increase in digital sales and increased digital ordering over three times. Takeout and delivery sales now represent over 30% of total revenue, contributing to an overall sales increase of more than 5% compared to pre-COVID numbers, a growth primarily driven by Incentivio.

St. Louis Bar & Grill

Trevor Sainsbury

VP of Business Intelligence