Case Study: Massis Kabob drives nearly six figures in revenue with Incentivio

Massis Kabob increases revenue by almost six figures and develops a personal relationship with guests

Massis Kabob, a family-run Mediterranean restaurant group, sought to build a more personal relationship with its customers and simplify its technology stack. The multi-location brand wanted an effective way to engage guests through mobile and online ordering outside of its physical stores and turned to Incentivio for an all-in-one restaurant engagement platform.

By implementing Incentivio's solution, which included a white-label mobile app and targeted marketing tools, Massis Kabob seamlessly connected with its customer base. The results were significant, with the app driving 60% of digital orders and contributing to nearly $100,000 in sales. Incentivio's platform provided crucial data insights that led to a 4x redemption rate on targeted offers and increased guest retention, all while simplifying operations.

Massis Kabob

Peter Baghdassarian

Co-owner