Case Study: Hava Java drives 80% of digital orders and cuts commission fees with Incentivio

Hava Java leverages Incentivio to drive 30% of total sales, 80% of digital order volume, and a 2% monthly lift in incremental revenue from the autonomous upsell engine

Hava Java, a restaurant chain in New York, sought a new online ordering solution to connect with guests and integrate with their existing Revel POS system. They needed to move beyond their previous providers to foster a deeper customer relationship and avoid high third-party commission fees.

Incentivio provided a seamless, integrated solution that included a branded mobile app and web ordering platform. This implementation drove 30% of Hava Java's total sales, with 80% of all digital orders coming through Incentivio, saving the brand a 30% commission on those sales. An AI-powered upsell feature also autonomously increased their digital revenue by an additional 2% per month.

Hava Java

Joel Mendlowitz

Owner