Case Study: Barrel House boosts digital sales and loyalty with Incentivio

Barrel House elevates its dining experience by converting from manual operations to digital ordering and restaurant engagement!

Barrel House, a growing family-friendly tavern-style restaurant chain, needed a modern digital ordering and customer engagement solution to support its franchising goals. Their existing system was manual and fragmented, lacking a unified platform for online ordering, a mobile app, and targeted marketing. After trying other providers, they sought a comprehensive solution that would integrate seamlessly with their Toast POS system.

Barrel House implemented Incentivio's all-in-one restaurant engagement platform. The solution consolidated online ordering, a mobile app, a loyalty program, marketing tools, and analytics into a single system that integrated with Toast. This streamlined their tech stack and eliminated the need for multiple vendors. The results were significant, with Barrel House reporting a 366% increase in digital sales after the first month and gaining 1,500 new loyalty account signups in the first 60 days.

Barrel House

Chris Posey

Director of Marketing and Franchise Sales