Case Study: ZIM Integrated Shipping achieves automated commissions and daily performance visibility with Incentives Solutions' JOOPY (ZIMCENTIVE)

ZIM - Customer Case Study

ZIM Integrated Shipping Services, a global leader in container shipping operating in over 120 countries, needed a scalable way to calculate commissions, manage targets and deliver transparent, timely performance data for its hundreds-strong sales organization spread across multiple currencies and regions. The company sought automation and real-time visibility to improve sales focus, forecasting and incentive payments.

Incentives Solutions implemented its JOOPY platform—branded ZIMCENTIVE—inside 8 weeks, automating daily data loads and commission calculations, adding quarterly forecasting and multi-currency views, and rolling out a mobile app for on-the-go tracking. The system delivered daily performance vs. target visibility, forecasted commission payments, clearer guidance for sales priorities and stronger revenue planning, producing rapid adoption across ZIM’s global sales network and strong executive endorsement.

ZIM

Eli Glikman

Chief Executive Officer