Incentives Solutions
10 Case Studies
A Incentives Solutions Case Study
Golden Pages, Israel’s largest business directory with about 250,000 advertiser customers, was moving aggressively into online services but needed greater agility and transparency to support a large sales force. After implementing Siebel CRM, the company sought a modern SPM/ICM solution to replace its aging in‑house incentives system and required rapid deployment, advanced KPI tracking, and product, quota and territory management.
Golden Pages selected INCENTIVES‑SPM (with the iFocus dashboard and Super User back‑office) for its Siebel integration and fast rollout; the system was implemented in under three months. Salespeople gained daily, personalized views of objectives, live incentive status, simulations and Next Best Action guidance, while monthly calculations and pay processes became much faster and more accurate. The solution exceeded expectations, improved transparency and efficiency, and positions Golden Pages to expand SPM across other business areas.
Eli Marom
Applications Manager