Case Study: Building Materials Supplier achieves 720% annual sales growth and frees up operations time with Incentive Solutions

Building Materials Supplier - Customer Case Study

Building Materials Supplier partnered with Incentive Solutions to solve a time-consuming loyalty challenge: the supplier was spending a large portion of its time fulfilling redemptions (about 80% of their effort) and needed a streamlined way to reward top customers. They engaged Incentive Solutions’ incentive management services and an online rewards catalog so customers could earn and redeem points for millions of items.

Incentive Solutions managed the program end-to-end, handling fulfillment and administration, which freed up the supplier’s time and resources and drove measurable results: sales grew from $20K to $164K—an increase of 720% in annual sales—and the supplier eliminated much of the internal weekly workload previously required to run the program.