Case Study: InnoGames achieves zero-downtime, high-availability DDoS protection with Incapsula

InnoGames Protects Online Gaming Infrastructure from Massive DDoS Attacks with Incapsula’s Routed (BGP) Solution

InnoGames, a leading online games developer with 150 million registered players (titles include Tribal Wars, Grepolis and Forge of Empires), operates multi‑Gbps traffic from three colocated data centers and faced a sharp rise in large, frequent network‑level DDoS attacks—often player‑driven—that threatened to saturate uplinks and take games, payment processing and forums offline. Its previous BGP‑routed mitigation also caused a two‑minute service outage during failback, leaving windows of unavailability it couldn’t accept.

InnoGames deployed Imperva Incapsula’s Infrastructure DDoS Protection (BGP routing with GRE tunneling) for automated fast failover, WebSocket compatibility and global scrubbing capacity. Incapsula mitigated multiple real attacks across all three data centers with no added latency and zero downtime on failback, delivering continuous availability, origin protection and 24x7 SOC support.

Innogames

Raimund Schlichtiger

Head of System administration, InnoGames