Case Study: The Auctus Group streamlines patient billing and improves collections with Inbox Health

The Auctus Group Drives Growth Through Technology

The Auctus Group, a medical billing company specializing in dermatology and plastic surgery, faced a challenge with manual, paper-based patient billing processes. These outdated methods consumed excessive staff time, created a high potential for human error, and led to a frustrating experience for patients. Seeking to drive growth through technology, CEO John Gwin turned to vendor Inbox Health for a solution to automate their workflows.

By implementing Inbox Health's platform, the Auctus Group automated its statement review and billing processes. The solution from Inbox Health enabled digital patient communication via text and email, which drastically reduced manual tasks. The automation cut the time to review 2,500 statements from a full day down to mere minutes, saving significant time, reducing errors, and improving the patient experience. This efficiency gain allowed the Auctus Group to take on more clients and anticipate a large revenue jump.

Auctus Group

John Gwin

Chief Executive Officer