Case Study: Precise Practice Management achieves fully digital patient billing and higher collections with Inbox Health

Precise Practice Management Commits to Fully Digital Patient Billing

Precise Practice Management, a medical billing company, was facing an inefficient and costly patient billing process that relied on manual work and paper statements. Their outdated system resulted in a poor return on investment and failed to meet patient demands for digital payment options. To solve these challenges, they implemented the patient billing platform from Inbox Health.

By using Inbox Health to automate and digitize billing, Precise Practice Management triggered weekly statements via text and email, removing paper statements unless requested. The solution from Inbox Health led to a 70% reduction in phone call volume, with 99.5% of patients now billed digitally. Most impressively, one client saw a 290% increase in collections within 30 days, from $5,000 to $20,000, while the overall collection rate jumped from 35% to a steady 85%.

Precise Practice Management

Erin Rockett

President