Case Study: Oasis Claim Management Solutions achieves 88% improvement in patient collections with Inbox Health

Oasis Claim Management Solutions Sees 88% Improvement in Patient Collections with Adoption of Inbox Health

Oasis Claim Management Solutions, a medical billing company, identified patient collections as a critical area for improvement. CPA and CEO Michael Smith sought a solution that would enhance patient engagement, reduce call volumes for his team, and strengthen the revenue cycle. The company chose to implement the billing and patient communication platform from Inbox Health to address these challenges.

By adopting Inbox Health, Oasis transitioned to a primarily digital communication strategy for patient billing. The solution enabled more frequent statement delivery, secure digital payment options, and intelligent address error flagging. This resulted in an 88% improvement in patient collections across their business, a dramatic reduction in paper statements mailed, and digital adoption rates exceeding 96% for their clients. Inbox Health provided the tools that made Oasis's patient collections process a significant differentiator for their services.

Oasis Claim Management Solutions

Michael Smith

Chief Executive Officer