Case Study: Gemelli Biotech boosts patient collections and revenue with Inbox Health

Leader in Medical Diagnostics Sees Increase in Revenue and Streamlines Patient Collections With Inbox Health

Gemelli Biotech, a leader in diagnostics for GI diseases, faced challenges with a slow and opaque paper-based patient billing system, which created long payment delays and a lack of transparency. Needing a partner to manage their high volume of patient accounts receivable, they chose the billing platform from Inbox Health.

By implementing Inbox Health's digital billing and communication platform, Gemelli Biotech streamlined its collections. The solution enabled digital statements and real-time patient support via text, email, and chat. This resulted in a 16% increase in monthly revenue, a 75% patient collection rate, and 37% of patients paying within 15 days of receiving a bill.

Gemelli Biotech

April Abraham

Billing Supervisor