Case Study: Socius Medical Billing achieves faster patient payments and less billing workload with Inbox Health

Kay’s American Dream Owning a Medical Billing Business

Socius Medical Billing, a small medical billing company co-owned by Kay Warner, was facing an unsustainable challenge. The increasing prevalence of high deductible health plans led to a massive and costly volume of paper bills and patient phone calls, which threatened the owners' quality of life and business operations. To address this, they turned to the patient billing platform from Inbox Health.

By implementing Inbox Health's solution, Socius Medical Billing automated payment posting and adopted digital patient communication. This dramatically reduced daily phone calls and streamlined their internal processes. The results for the vendor's client were a significant increase in both the speed of patient payment collections and the overall amount collected, while also restoring the owners' work-life balance.

Socius Medical Billing

Kay Warner

Co-Owner