Case Study: Professional Billing Management Solutions increases patient collections with Inbox Health

A Market-Leading Medical Biller Improves Patient Billing Across All Practices

Professional Billing Management Solutions (PBMS), a medical billing company, faced the challenge of rising patient out-of-pocket costs and an inefficient, expensive collections process. They needed to increase patient collections and reduce their reimbursement cycle while lowering their own operational costs through automation. PBMS understood that a poor payments experience could cause patients to switch providers.

Inbox Health implemented its patient billing platform for PBMS, which featured a seamless payment portal and intelligent, multi-channel patient interactions. This solution automated the entire billing process and integrated directly with PBMS's practice management system. By using Inbox Health, PBMS achieved a 25% increase in patient payments in one month and a 90% reduction in phone calls, allowing their staff to focus on more valuable tasks.

Professional Billing Management Solutions

Cherie

Professional Billing Management Solutions