Case Study: LRS modernizes guest wait time with IN2 Innovation

LRS boosts guest pager sales with IN2 Innovation

LRS, a maker of guest management systems, partnered with IN2 Innovation to modernize its classic Guest Pager product line. The challenge was to redesign the physical pager to reinforce a sense of clear communication and reduce guest anxiety during wait times, while also ensuring the updated product was cost-effective to manufacture.

IN2 Innovation designed and developed a new pager with a modernized physical form, enhanced LED and vibration alerts, and improved internal technology like a longer-range antenna and extended battery. The solution streamlined production to meet strict cost constraints. As a result, the upgraded Guest Pager boosted LRS's pager sales and helped solidify their market leadership, representing a successful first step in their broader strategic roadmap developed with IN2.

LRS