Case Study: Yale New Haven Health achieves $500,000 annual savings and streamlined mobile device management with Imprivata GroundControl

Yale New Haven Health optimizes mobile productivity, management, and savings with Imprivata

Yale New Haven Health (YNHHS), Connecticut’s largest health system with five hospitals and more than 29,000 employees, needed to deploy and manage over 6,000 shared iPhones for clinician communications. IT faced time-consuming, error-prone manual provisioning, limited visibility across sites, and risks to PHI along with high device loss.

YNHHS implemented Imprivata GroundControl integrated with their MDM to automate provisioning, centralize cloud-based asset tracking, enable badge‑tap checkouts via SmartHubs, and wipe devices between users. The solution reduced device loss and related costs (about $500,000 annually), sped deployments, cut help-desk demand, freed IT for strategic work, and improved security and clinician experience.

Yale New Haven Health

Michael Paulemon

DTS Manager, Workplace Technology & Engineering