Case Study: Renasant Bank achieves improved security and productivity with Imprivata OneSign

Withdrawing password management issues

Renasant Bank, a $4.2 billion community bank headquartered in Tupelo, MS with more than 120 locations, was struggling with dozens of application-specific passwords that frustrated staff, slowed customer service and productivity, and led employees to write credentials down — putting customer and financial data at risk.

Renasant deployed Imprivata OneSign single sign‑on across its locations (rolling out to 300 employees per site in days), tightened password policies, and centralized access logging and reporting. The result: an 82% drop in password resets, faster employee access and better customer service, stronger protection of customer and bank information, and reduced software/license costs through improved license oversight.

Renasant Bank

James Hayes

Senior Vice President Network Operations