Case Study: Victorian Heart Hospital doubles clinicians' time savings with Imprivata Mobile Device Access

The Victorian Heart Hospital partners with Imprivata to streamline access to applications on Zebra TC52 mobile computers, doubling users’ time savings

The Victorian Heart Hospital (VHH), Australia’s first dedicated cardiac hospital and part of Monash Health, opened in 2023 and deployed over 350 shared Zebra TC52 mobile devices. Clinicians faced frequent 10‑minute timeouts that forced repeated logins and risked previous users’ session data persisting on shared devices, creating workflow delays and security/privacy concerns.

VHH implemented Imprivata Enterprise Access Management and Imprivata Mobile Device Access with badge‑tap single sign‑on on the Zebra TC52s, integrated with Cerner and Microsoft Teams. The solution provides quick tap‑on/tap‑off access, automatic session clearing and full audit trails, doubling users’ time savings while maintaining data protection and enabling future expansion of mobile workflows such as medication administration.

Victorian Heart Hospital

Anthony Pham

Acting Chief Nursing and Midwifery Information Officer and General Manager