Case Study: Stock Yards Bank and Trust boosts productivity and security with Imprivata

Stock Yards Bank and Trust reduces password reset calls by 30 per month with Imprivata

Stock Yards Bank and Trust, a banking institution with $1.6 billion in assets, faced significant challenges with user productivity and data security. Employees were frustrated by having to manage numerous complex passwords for applications from ITI, Fiserv, and Harland, leading many to write them down and creating a compliance risk. The high volume of password reset calls also burdened the IT helpdesk. To address this, the bank turned to vendor Imprivata and its Enterprise Access Management solution with single sign-on (SSO).

Imprivata implemented its Enterprise Access Management platform, which included fingerprint biometrics for authentication. This solution streamlined access to all banking applications, eliminating the need for employees to memorize multiple passwords. The results included increased productivity, ensured regulatory compliance, and a significant reduction in helpdesk calls. The vendor's solution was successfully piloted and then rolled out to hundreds of users, receiving positive feedback from employees.

Stock Yards Bank and Trust