Case Study: Genesis Health System achieves secure, convenient remote desktop access with Imprivata Confirm ID

Securing remote access with Imprivata Confirm ID

Genesis Health System, a 665‑bed provider in Davenport, Iowa serving a 12‑county region, needed to enable secure access to clinical applications and virtual desktops from outside the hospital network. The IT team sought a two‑factor authentication solution that would strengthen an enterprise security strategy and guard against phishing while remaining convenient and non‑disruptive for physicians and care teams.

Genesis selected Imprivata Confirm ID for Remote Access, leveraging push token notifications and tight integration with existing Imprivata OneSign SSO to deliver fast, user-friendly two‑factor authentication. The result: secure remote access to VDI desktops and patient data, simplified enrollment and management, reduced phishing risk, and seamless workflows clinicians accepted — with plans to extend two‑factor authentication more broadly across the organization.

Genesis Health System

Dave VanDerHeyden

Infrastructure Manager