Case Study: Seattle Children’s Hospital achieves secure, seamless EHR access and improved clinician experience with Imprivata

Seattle Children’s Hospital strengthens digital identity security and improves clinician experiences with Imprivata

Seattle Children’s Hospital, a leading pediatric academic medical center serving WA, AK, MT and ID with over 400 beds and about 9,500 staff, needed to secure clinician access to EHRs and clinical apps from any device, reduce risky password-based workflows, and implement DEA-compliant identity proofing for e-prescribing.

Seattle Children’s deployed Imprivata OneSign and Imprivata Confirm ID to enable seamless, secure access and EPCS identity proofing. OneSign’s No Click Access sped Epic and app logins (over 500,000 badge tap-ins), cut password fatigue and risky workarounds, and helped redirect 700+ clinician hours to patient care in the first two years; physician Net EHR experience rose from -17.8 to +19.7. Confirm ID met EPCS requirements while maintaining workflow continuity and stronger data security.

Seattle Children’s Hospital

Zafar Chaudry

Senior Vice President and Chief Digital and Information Officer