Case Study: Seattle Children’s Hospital strengthens digital identity security and clinician access with Imprivata

Seattle Children’s Hospital boosts physician EHR experience from -17.8 to +19.7 with Imprivata

Seattle Children's Hospital faced the challenge of providing secure access to its EHR systems and clinical applications from any device while reducing the burdens and security risks associated with password-based authentication. The organization also needed to implement a DEA-compliant identity proofing solution for its e-prescribing initiative. To address these challenges, they turned to vendor Imprivata and its solutions.

Imprivata implemented its OneSign and Confirm ID solutions to provide seamless, secure, and compliant access. The results included a dramatic improvement in the net EHR experience score for physicians, jumping from -17.8 to +19.7. The No Click Access feature of Imprivata OneSign redirected over 700 hours back to patient care in the first two years and reduced password fatigue and risky workarounds. Imprivata Confirm ID successfully satisfied all EPCS identity proofing requirements for the organization.

Seattle Children’s Hospital