Case Study: Monument Health achieves automated drug-diversion monitoring and improved patient safety with Imprivata FairWarning

Monument Health boosts patient safety, automates drug diversion monitoring, and improves compliance

Monument Health is a community-based healthcare delivery organization serving 12 communities in western South Dakota, with five hospitals, more than 40 clinics, and over 5,000 clinicians. Confronted with undetected drug diversion, manual, time-consuming audits, and a DEA visit after an incident, the system needed better visibility into medication dispensing, faster detection of anomalous behavior, and more efficient investigations.

Monument Health deployed Imprivata FairWarning Drug Diversion Intelligence and Imprivata Drug Diversion Monitoring Services to aggregate and analyze Epic, OmniCell, Workday and other data using AI and behavioral analytics, while a dedicated Imprivata analyst triages alerts and opens cases. This automated approach accelerated discoveries, reduced false positives and investigative workload, improved DEA compliance and patient safety, and freed pharmacy staff to focus on higher-value strategic work.

Monument Health

Dana Darger

Director of Pharmacy