Case Study: Midwest Community Hospital achieves streamlined Epic EHR access and secure, efficient clinical workflows with Imprivata

Midwest hospital maximizes EHR efficiency and streamlines clinical workflows - including Trauma Rooms - with Imprivata

A highly ranked, non-profit community hospital system in the Midwest—serving patients across the state from two campuses and multiple regional centers—needed to maintain clinician workflow efficiency while rolling out Epic EHR. Staff were hampered by shared workstations logged in with generic credentials, time-consuming multi-step logins to VDI and applications, difficulty accessing imaging, and manual Trauma Room recordkeeping required for accreditation.

The hospital implemented Imprivata Enterprise Access Management (SSO and MFA) and EPCS to provide badge-tap No Click Access, single-password workflows, DEA-compliant electronic controlled-substance prescribing, and automated Trauma Room logging. The changes streamlined clinical workflows, improved patient-facing care, secured and made shared workstations auditable, and saved users 53,833 hours per year with an estimated $1.88 million ROI, boosting clinician satisfaction.