Case Study: Leading Influential Healthcare Provider achieves secure, scalable Epic mobile access and automated management of 8,000+ shared devices with Imprivata

Leading healthcare provider in major metropolitan area manages mobile access to Epic patient records and healthcare systems via shared devices using Imprivata

A leading healthcare provider in a major metropolitan area serving more than 700,000 people across multiple municipalities needed to give 25,000+ staff mobile access to Epic while protecting patient data. The organization faced the challenge of deploying and managing over 8,000 shared iOS and Android devices across legacy systems while improving clinician workflows, security, and auditability.

The provider implemented Imprivata GroundControl for automated provisioning, cloud-based fleet visibility, secure device checkout/check-in and Enterprise Password AutoFill, integrated with Imprivata OneSign Single Sign‑On. They commissioned over 6,000 phones in 2.5 weeks and ultimately rolled out 8,000+ shared devices, simplifying management, reducing device loss, enabling auditable, frictionless access, and improving efficiency for clinicians, transporters, and lab staff.