Case Study: a leading cruise line streamlines mobile device provisioning with Imprivata GroundControl

Leading Cruise Line streamlines provisioning for thousands of smartphones with Imprivata

a leading cruise line faced challenges in managing and provisioning thousands of mobile devices for its crew members across its fleet. The manually intensive processes were error-prone, difficult to scale, and a significant burden on its onboard IT staff. To address this, the cruise line partnered with Imprivata to implement its GroundControl solution.

Imprivata GroundControl automated the provisioning and updating of both iOS and Android devices, which dramatically simplified IT operations. The solution enabled less experienced ship staff to quickly set up devices, which freed up IT resources for more critical tasks, reduced the help desk burden, and conserved bandwidth by caching operating system updates locally. The cruise line reported improved business agility and significant time and cost savings as a result of implementing Imprivata's solution.