Case Study: Latrobe Regional Hospital saves time and streamlines clinician authentication with Imprivata

Latrobe Regional Hospital streamlines 192,000 monthly re-authentications with Imprivata

Latrobe Regional Hospital (LRH) faced a challenge after implementing the Allscripts Sunrise EMR, as clinicians were required to re-enter complex passwords up to 40 times per shift for various workflows. This frequent re-authentication caused significant frustration, took time away from patient care, and complicated cybersecurity efforts. To address this, LRH turned to vendor Imprivata and its Enterprise Access Management platform.

Imprivata implemented its Enterprise Access Management with multifactor authentication, which allowed clinicians to re-authenticate with a simple tap of their proximity badge instead of manually typing passwords. This solution streamlined 192,000 re-authentications for 1,600 clinicians every month, saving an estimated 425 hours of clinical time monthly. The results included improved clinician focus on patients, enhanced security compliance, and a reduction in IT support calls related to passwords.

Latrobe Regional Hospital (lrh)