Case Study: Champlain Valley Physicians Hospital achieves four-fold increase in e-prescribing adoption and I-STOP/DEA compliance with Imprivata Confirm ID

Increase e-prescribing rates and improve workflow efficiency by enabling EPCS with Imprivata Confirm ID

Champlain Valley Physicians Hospital (CVPH) is a 341‑bed acute care hospital in Plattsburgh, NY with about 2,300 staff. Facing New York’s I-STOP requirements for electronic prescribing of controlled substances—including identity proofing, two‑factor authentication, and auditing—CVPH also needed fast provider enrollment and an authentication process that wouldn’t slow prescribing or raise concerns about stored biometrics.

CVPH implemented Imprivata Confirm ID integrated with Cerner Soarian and Imprivata OneSign to provide DEA‑compliant identity proofing, supervised enrollment, and flexible 2FA options (fingerprint, hands‑free, push token) on a single platform. The solution drove near‑100% e-prescribing for controlled substances, a fourfold increase in e-prescribing, an 84% reduction in paper prescriptions, reduced fraud risk, faster discharges, and smoother provider workflows and compliance.

Champlain Valley Physicians Hospital

Lisa Rabideau

RN, Clinical Informatics Manager