Case Study: Community Hospital Anderson achieves improved patient safety and streamlined registration with Imprivata PatientSecure

Improving patient safety and streamlining registration workflows with Imprivata PatientSecure

Community Hospital Anderson is a 207‑bed facility in Anderson, Indiana, serving roughly 7,000 inpatients and 200,000 outpatients annually. The hospital faced persistent patient misidentification at registration—leading to duplicate medical records, identity theft, denied claims, reduced patient confidence, and safety risks—so it sought a reliable way to ensure positive patient identification at the point of registration.

Community Hospital Anderson implemented Imprivata PatientSecure biometric identification, integrated with existing systems to avoid workflow disruption. The solution achieved high staff and patient adoption, streamlined registration, improved patient safety and confidence, reduced duplicate records and fraud, and helped clinicians access records for unconscious or unresponsive patients—delivering both better care and financial savings.

Community Hospital Anderson

Beth Tharp

President and CEO