Case Study: Doncaster & Bassetlaw NHS Foundation Trust achieves enhanced security, compliance and reduced helpdesk calls with Imprivata OneSign

Improving information governance, auditing and clinical workflows

Doncaster and Bassetlaw Hospitals NHS Foundation Trust, a 5,200+ staff provider serving over 410,000 people, faced widespread password sharing, frequent account lock-outs and onerous compliance reporting across more than 40 clinical applications. The fast-paced, mixed legacy and web application environment required an unobtrusive access management solution that would not require Active Directory schema changes and would improve governance without slowing clinicians.

Working with Imprivata, the Trust implemented OneSign single sign‑on, self‑service password management and smart‑card authentication, integrated into their MEDITECH/VMware environment. The rollout eliminated routine password sharing, cut lock-outs and helpdesk calls, strengthened auditing and compliance capabilities, and sped clinician access to patient data—boosting security, productivity and patient care.

Doncaster & Bassetlaw NHS Foundation Trust

Neil Racher

Senior IT Project Manager