Case Study: Hartford HealthCare achieves DEA-compliant EPCS workflow efficiency with Imprivata Enterprise Access Management

Hartford HealthCare enrolls 2,000 providers in under 4 weeks with Imprivata

Hartford HealthCare, a large healthcare system based in Connecticut, was facing challenges with inefficient paper-based prescriptions for controlled substances, which created workflow frustrations and increased risks of fraud and drug diversion. A new state law mandating electronic prescribing for controlled substances (EPCS) presented a tight six-month deadline to comply with complex DEA requirements. To address this, they turned to vendor Imprivata and its Enterprise Access Management with multifactor authentication solution.

Imprivata provided a comprehensive EPCS solution that included secure two-factor authentication and streamlined provider identity proofing. The implementation was a success, enrolling over 2,000 providers in under four weeks and achieving over 95% electronic prescribing for controlled substances within two months. The results for Hartford HealthCare included improved workflow efficiency, increased provider and patient satisfaction, and a significantly decreased risk of prescription fraud and diversion.

Hartford HealthCare