Case Study: Eastern Maine Healthcare Systems achieves fast, secure role-based access and major time savings with Imprivata Identity Governance

Ensuring secure, role-based access and saving time with Imprivata Identity Governance

Eastern Maine Healthcare Systems (EMHS) is a 1,176‑bed integrated health delivery system serving Maine with about 11,000 employees. EMHS struggled with decentralized, manual provisioning—new hires required multiple emails and team handoffs to gain system access—creating slow, error‑prone workflows for IS staff, clinicians, and managers.

EMHS implemented Imprivata Identity Governance alongside Imprivata OneSign (and Confirm ID) to automate HR‑driven, role‑based provisioning and provide fast, badge‑enabled single sign‑on. The deployment delivered significant time savings, faster secure access for clinicians at orientation, simplified auditing and reporting, and reduced IT costs and help‑desk calls.

Eastern Maine Healthcare Systems

Michael Ropiak

Data Security Analyst