Case Study: Memorial Healthcare System achieves automated provisioning, faster onboarding, and audit‑ready compliance with Imprivata Identity Governance

Enhancing efficiency, accuracy, and standardization with Imprivata Identity Governance

Memorial Healthcare System is a 1,900-bed public health system in Hollywood, Florida, with about 14,700 employees and more than 24,000 managed accounts. A small access team struggled with a time-consuming, manual provisioning process that disrupted workflows, made auditing and reporting difficult, and left gaps in tracking employee access that increased security and compliance risk.

Memorial implemented Imprivata Identity Governance (integrated with Imprivata OneSign) to automate role-based provisioning, deprovisioning, SSO, and periodic access reviews. The solution delivers Day 1 access, automates transfers and terminations, produces streamlined audits (quarterly reviews to 700+ leaders with 100% compliance), and has saved analysts hours of work—reducing help desk calls, strengthening security and audit-readiness, and letting clinicians focus on patient care.

Memorial Healthcare

Oscar Perez

Vice President of IT