Case Study: St Stephen's Hospital achieves faster, secure clinical access and improved patient outcomes with Imprivata OneSign

Digital hospital St Stephen’s improves patient outcomes with Imprivata OneSign

St Stephen’s Hervey Bay is a 96‑bed digital hospital in Queensland, Australia, built as a “hospital of the future” and a test case for wider digitisation. The facility needed to deliver fast, mobile access to clinical systems, streamline clinician workflows across wards and theatres, and strengthen security to protect patient information while improving wait times and outcomes.

St Stephen’s deployed Imprivata OneSign (Single Sign‑On and Secure Walk‑Away) to enable tap‑on/tap‑off session portability and eliminate repeated password entry. Integrated with Citrix and Cerner, the solution delivers near‑instant, secure access to desktops and applications, reduced transcription and password errors, faster medication turnaround, improved clinician productivity and EMR adoption, and a measurable improvement in patient experience and throughput.

St Stephen's Hospital

Patricia Liebke

Lead Clinical Informatics Officer