Case Study: Memorial Healthcare achieves secure one-touch desktop roaming and streamlined clinician access with Imprivata OneSign

Delivering high tech, patientcentered care with secure one-touch desktop roaming

Memorial Healthcare, a 150‑bed, patient‑centered hospital in Owosso, MI, faced a common healthcare IT dilemma: clinicians needed fast, seamless access to electronic records across shared workstations while the organization had to protect patient data and meet compliance requirements. Frequent logins, roaming staff and unattended sessions created workflow bottlenecks and security risks that threatened both efficiency and patient safety.

Memorial implemented Imprivata OneSign with strong authentication (proximity cards and biometrics) and integrated it with VMware View virtual desktops to enable one‑touch roaming desktops, automated walk‑away locking, and comprehensive auditing. The result was faster clinician access, reduced password burden, improved security and compliance, and recognition as one of InfoWorld’s Top 100 “Most Innovative Projects.”

Memorial Healthcare

Frank Fear

VP of Information Services