Case Study: Dartford and Gravesham NHS Trust improves secure clinical access with Imprivata

Dartford and Gravesham NHS Trust achieves 97% card login adoption with Imprivata

Dartford and Gravesham NHS Trust, an acute hospital trust, faced significant challenges in securing access to clinical systems as part of its wider ePMA digital transformation. Key issues included the use of insecure generic logins, long wait times for clinicians to access systems, and the risk of unauthorized access to patient data and medication systems. These security and efficiency hurdles needed to be resolved to meet the ambitious six-month target for the ePMA program rollout.

The Trust implemented Imprivata Enterprise Access Management with single sign-on and tap-and-go technology, supported by Imprivata Managed Services. The solution streamlined clinician workflows, eliminating login delays and removing the need for generic credentials. The results were highly successful, with over 93% staff enrolment and 97% using the proximity cards to log in. The measurable impact was a dramatic increase in efficiency, with single sign-on events doubling from 295,000 to 900,000 per month in two years, saving time that was put back into patient care.

Dartford and Gravesham NHS Trust