Case Study: Coretek Services achieves streamlined credential management and faster, more secure access with Imprivata Privileged Access Management

Coretek Services streamlines credential management, improves secure access, and drives efficiencies within its MSP practice with Imprivata Privileged Access Management

Coretek Services, a Michigan-based managed service provider and the #1 Microsoft Azure Partner in the U.S. with about 160 employees, faced growing pressure from ransomware and customer compliance demands to secure and streamline access across many client environments. Key challenges included multi-tenant credential management, complex onboarding/offboarding due to employee turnover, and the need for stronger auditing and reporting to meet governance requirements.

Coretek chose Imprivata Privileged Access Management for its multi-tenant credential capabilities and auditing strengths, integrating it with ServiceNow and existing workflows. The solution sped access to customer systems, automated credential onboarding and offboarding, improved compliance reporting, supported Zero Trust controls, reduced cyber risk, and is expected to yield a 10–15% cost reduction for customers through greater operational efficiency.

Coretek Services