Case Study: Community Memorial Healthcare achieves enhanced vendor access visibility and control with Imprivata SecureLink Enterprise Access

Community Memorial Healthcare enhances visibility into vendor activity on its network

Community Memorial Healthcare is a nonprofit Ventura County health system with two hospitals, urgent care and many clinic sites that depends on a broad IT estate and numerous third‑party vendors. The organization lacked visibility and granular control over vendor access across multiple systems, leaving gaps in accountability and exposing the network to potential errors and security risks.

By deploying Imprivata SecureLink Enterprise Access to standardize vendor access, enforce approvals, and capture audit trails and session recordings, Community Memorial gained tight control and oversight of third‑party activity. The change reduced vendor‑related issues, boosted system uptime and IT efficiency, enabled onboarding of most vendors within a year, and helped avoid an increase in cybersecurity insurance rates.

Community Memorial Healthcare

Drew Childs

Information Security Analyst