Case Study: Beacon Health System achieves stronger patient privacy protection and operational efficiency with Imprivata Patient Privacy Intelligence and Managed Services

Beacon Health System excels with patient privacy protection and managed services support from Imprivata

Beacon Health System, a not‑for‑profit regional health system serving Indiana and Michigan with 146 care sites, seven hospitals and roughly 1,232 inpatient beds, needed to further strengthen patient privacy and maintain regulatory compliance across a large footprint despite a lean Privacy Department of just two people. The organization faced the challenge of continuous monitoring and investigation at scale — reviewing thousands of questionable accesses and maintaining consistent documentation with limited internal resources.

Beacon implemented Imprivata Patient Privacy Intelligence for AI‑driven monitoring, customizable reporting and streamlined investigations, supplemented by Imprivata Managed Services’ hands‑on privacy analyst. The combined solution improved EHR security, visibility, and compliance while boosting operating efficiency — saving an average of 184 hours annually through review of over 11,000 alerts and 30 hours through creation of more than 350 investigations — and extending the Privacy Department’s capabilities without hiring additional staff.

Beacon Health System

Connie Kutschbach

Registered Health Information Technician and Privacy Specialist