Case Study: a major healthcare delivery organization improves compliance and productivity with Imprivata

a major healthcare delivery organization cuts privacy alerts by 90% with Imprivata

A leading healthcare delivery organization (HDO) in the Mid-Atlantic faced the challenge of effectively monitoring patient privacy and ensuring HIPAA compliance across over 100 locations. Their manual processes were reactive and resource-intensive. To improve insights and safeguard protected health information, the HDO partnered with Imprivata, implementing Imprivata Patient Privacy Intelligence and Imprivata Managed Privacy Services.

The Imprivata solution used AI and behavioral analytics to automatically identify potential privacy violations across systems like Epic and Microsoft 365. The results were significant: Imprivata Managed Privacy Services reduced alert volumes by 90%, and the organization conducted 55% fewer investigations monthly. This efficiency saved the HDO the equivalent of at least one full-time hire and allowed its privacy team to focus on more strategic activities, thereby improving compliance and mitigating risk.