Case Study: a technology consulting firm saves time and improves candidate experience with impress.ai

Technology consulting firm delivers a candidate experience worthy of its brand while saving time and money with impress.ai

Technology Consulting Firm, a technology consulting firm in Singapore and Malaysia, was spending too much time and money on a lengthy manual recruitment process that also hurt the candidate experience. The team needed a better way to screen graduate applicants, assess technical skills, and share information efficiently, so it turned to impress.ai and its applicant tracking system.

With impress.ai’s AI-powered ATS and automated workflow, the firm created a single source of truth for candidate data, routed applicants to the right technical assessments, and used a chatbot to answer candidate questions around the clock. The result was 900+ applications processed, 311 hours of staff productivity saved, 95% of candidate questions answered without human intervention, and a 90% candidate satisfaction rating, while improving hiring accuracy and supporting both graduate and BAU hiring.