Case Study: a global RPO specialist enhances candidate experience and cuts hiring costs with impress.ai

Global RPO specialist enhances candidate experience and cuts costs for a global investment bank with impress.ai

Global RPO Company, a specialist in permanent recruitment process outsourcing, wanted to boost internal productivity and support clients’ hiring goals without increasing costs. To do this, it turned to impress.ai, using the vendor’s customizable AI-powered recruitment workflow to improve candidate experience and efficiency across a range of hiring volumes.

With impress.ai, the team automated application screening, interview scheduling, and candidate FAQ responses, creating a faster and more seamless process. In one global investment bank use case, impress.ai helped review 94% of applications in 72 hours, saved 80.7 days of team productivity, answered 90% of FAQs accurately, achieved a 94.5% candidate satisfaction rating, saved about SGD $28,245, and improved diversity by reducing human bias.